HEALTHCARE MEETS MEDIATION: 68 TRAINED IN BONO REGION

By CUG NEWS MEDIA

 

Sunyani, Bono Region – July 11, 2025
In a significant step toward promoting peaceful conflict resolution within the healthcare sector, over 68 Catholic Diocesan health workers from the Bono Region have completed a three-day intensive training in Alternative Dispute Resolution (ADR), held from Tuesday, July 8 to Thursday, July 10, 2025.

The training brought together participants from Holy Family Hospitals, Nursing and Midwifery Training Colleges, and nine other Catholic health institutions across the region. Participants included health administrators, nurses, doctors, pharmacists, laboratory technicians, and lecturers from colleges of health—all united by a common goal, to equip themselves with the skills to manage and resolve conflicts amicably within their professional environments.

The workshop was jointly facilitated by two distinguished experts in the field—Senior Lecturer Madam Vida Korang of the Catholic University of Ghana, who also serves as Director of the Marian Conflict Resolution Center (MCRC), and renowned ADR and conflict resolution scholar Professor George Kafui Agbezo, who is also a lecturer at the Catholic University of Ghana.

Over the course of the program, participants were taken through a structured curriculum that explored the nature of conflict, types and sources of workplace disagreements, and practical mediation strategies. Emphasis was laid on the role of the ADR in fostering effective communication, teamwork and culture of understanding in healthcare delivery.

A major highlight of the program was an interactive role-play session, where participants were divided into four groups and assigned realistic workplace conflict scenarios. Each group had the opportunity to apply mediation techniques learned, taking turns to act as mediators and disputants in simulated settings. The role-play revealed the participants' growing confidence in handling disagreements and emphasized the practical relevance of ADR in everyday health service delivery.

“This training couldn’t have come at a better time,” remarked Madam Vida Korang during the closing session. “In a sector where emotions often run high, and critical decisions affect lives, the ability to resolve conflict peacefully is not just important—it is essential.”

The workshop ended on a high note with a certificate presentation ceremony, graced by two prominent Catholic Church leaders: the Vicar General of the Sunyani Diocese, Very Rev. Fr. Thomas Oppong-Febiri, and the Chancellor of the Techiman Diocese, Very Rev. Fr. James Annor-Ohene. The dignitaries commended the participants for their commitment to peace building and urged them to serve as mediators and change agents within their respective institutions and communities.

In his closing remarks, Very Rev. Fr. James Annor-Ohene emphasized, “The Catholic Church believes not only in healing the body, but also in reconciling hearts and restoring peace. We are proud to see our health workers step into this role with passion and purpose.”

The newly certified ADR trainees are now expected to initiate and support internal mediation mechanisms in their departments, making the Catholic health sector in the Bono Region a beacon of peaceful coexistence and professional harmony.

The training was organized under the auspices of the Catholic Health Services, in collaboration with the Marian Conflict Resolution Center of the Catholic University of Ghana, and forms part of the Church’s broader commitment to peace education, social justice, and institutional excellence.

Story by
Adam Siaka
Broadcast Journalist
Wisdom FM, CUG



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